Privacy Policy
1. Who We Are
Shengya Machinery Engineering Company Nigeria is the authorised Nigerian distributor of Shandong Shengya (China). We supply, install and commission concrete batching plants, twin-shaft concrete mixers, cement silos and block moulding machines across Nigeria. Our website is shengyabatchingplant.com.
2. What Information We Collect
When you use our website or contact us, we may collect the following information:
- Full name
- Phone number and WhatsApp number
- Email address
- State and location in Nigeria
- Project details and product enquiries you submit via our enquiry form
- Website usage data collected automatically via Google Analytics (anonymised)
3. How We Use Your Information
We use the information you provide solely to:
- Respond to your product enquiry and provide a quote
- Contact you via phone, WhatsApp or email about your project
- Improve our website and services using anonymous analytics data
We do not use your information for unsolicited marketing, and we do not sell or share your personal information with any third party except as described below.
4. Google Analytics & Advertising
Our website uses Google Analytics (GA4) to understand how visitors use our site. This tool collects anonymised data such as pages visited, time on site and general location. No personally identifiable information is sent to Google Analytics.
We also use Google Ads conversion tracking to measure the effectiveness of our advertising campaigns. When you submit an enquiry form, a conversion event may be recorded with Google to help us understand which ads are working.
You can opt out of Google Analytics tracking by using the Google Analytics Opt-out Browser Add-on.
5. Netlify Forms
Our enquiry form is processed by Netlify, our website hosting provider. Enquiry submissions are stored securely on Netlify's servers and are only accessible to our authorised team members. Netlify's privacy policy is available at netlify.com/privacy.
6. WhatsApp Communication
When you contact us via WhatsApp, your communication is subject to WhatsApp's own privacy policy. We only use WhatsApp to respond to your enquiry and do not store your WhatsApp messages beyond our active conversation.
7. Data Retention
We retain your enquiry details for as long as necessary to fulfil your request and for a reasonable period afterwards for business records. If you would like your information deleted, please contact us using the details below.
8. Your Rights
You have the right to:
- Request access to the personal information we hold about you
- Request correction of inaccurate information
- Request deletion of your personal information
- Withdraw consent for us to contact you
To exercise any of these rights, please contact us using the details below.
9. Security
We take reasonable precautions to protect your personal information. Our website is served over HTTPS (encrypted connection) and our form data is transmitted and stored securely via Netlify.
10. Changes to This Policy
We may update this privacy policy from time to time. The date at the top of this page shows when it was last updated. Continued use of our website after any changes constitutes acceptance of the updated policy.
Contact Us About Privacy
If you have any questions about this privacy policy or how we handle your personal information, please contact us:
WhatsApp / Phone: +234 805 322 7218
Website: shengyabatchingplant.com
Location: Lagos, Nigeria